The Megacentre
" We run a busy Conferencing and Exhibition facilities at the Megacentre and I found that we were duplicating a lot of information when it came to doing the paperwork - contracts, invoices, internal spreadsheets etc. After discussing the problem with Andy he suggested that we may be able to use Microsoft Office to cut out the repetition of the data.
Although I am quite a high end user of the Microsoft Office Suite, I had never wanted to invest the time into changing a system that worked, as I was unsure if it could be simplified easily and accurately.
Andy spent 6 hours with me, questioned our processes till he understood what I needed. He then proceeded to guide me through a solution to the problem using Excel. Andy never touched the computer or mouse - instead directed me in what to do as I learned. This means I can make changes to the system at any time.
Not only has the solution cut the time spent on admin by approximately 20%; it has also given my staff much more confidence when answering the phones and providing quotations to our clients.
My thanks go to the IT Trainer. "
Viv Brownlee
Conferencing Manager, The MegacentrePlease visit http://www.themegacentre.com/sheffield/
